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Quality Policy: Index Page

 

Quality Policy

 

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The Help Desk operates during the following hours:

Dates Mondays - Fridays Saturdays- Sundays Public Holidays
2 May - 31 July 2021 9.30am - 9.30pm 10.00am - 5.30pm 10.00am - 5.30pm
Quality Policy Statement
1) Sunway Campus Library is committed to understanding and meeting user and applicable requirements for library services that support the academic needs of Sunway University and Sunway College KL.
2) Sunway Campus Library shall continually review and improve the effectiveness of its quality management system.


Quality Objectives
To ensure user requirements and satisfaction are met, Sunway Campus Library has embarked on the following Quality Objectives:

1) Provide and make accessible relevant, accurate and timely information to users.
2) Provide efficient and courteous services.
3) Sunway Campus Library shall employ appropriate technology to enhance its services.
4) Sunway Campus Library shall continually upgrade staff professionalism with the objective of delivering best quality services.
     
  Sunway Campus Library is accredited to ISO9001: 2015
  
   

Document No. WP/015 

Issue 02

21 January 2021