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Milestones: Index Page



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Dates Mondays - Fridays Saturdays- Sundays Public Holidays
3 May - 31 July 2022 9.30am - 9.30pm 10.00am - 5.30pm 10.00am - 5.30pm
Year Major Events

THOL established. Puan Hamadah joined as Chief Librarian


THOL moved to Bandar Sunway Campus


Mrs. Khoo Siew Mun joined THOL as Chief Librarian in January


Visit of Chief Librarian and Head, Automation to Monash University Library's Official opening of MUM Annex by Professor David Robinson, Vice-Chancellor and President of Monash University, Australia in Monash University Librarians' familiarization visit lead by Mrs. Ho Chooi Hon

Launch of Library E-Bulletin named @THOL in October

4 accreditation visits were handled by the Library

Opening of THOL Electronic Library by YB Dato' Hishamuddin bin Tun Hussein, Minister of Youth and Sports, in December


Addition of two new administrative sections – MUM Library Services Division and Standards & Performance Unit

First meeting of GEAC Advance User Group held in THOL in March

Visit of Deputy Librarian and Acquisitions Librarian to Monash University Library in May

Monash University Librarians' familiarization visit lead by Mrs. Ho Chooi Hon in June

7 accreditation visits were handled by the Library

Commencement of ISO 9001:2000 Exercise

Establishment of Help Desk in December


User feedback system put into place

CSD took over management of Multimedia Resource Centre

Visit of Assistant Librarian, MUM Library Services, and Head, Automation Development, to Monash University Library in August

12 accreditation visits were handled by the Library

Online notification of library cards ready for users

Shelf location maps linked electronically to GeoWeb Online Catalogue

Visit of Ms. Cathrine Harboe-Ree, University Librarian, Monash University and Mrs. Ho Chooi Hon in November

All ISO documentation completed by December 2002


Launch of new Homepage in March

Achievement of ISO 9001:2000 in April

Presentation of ISO 9001:2000 certificate award by Dato' Dr. Mohamed Ariffin bin Haji Aton in June

Survey on Locating Library Materials carried out to find out users' difficulties in locating library materials

Visit of Mr. Jeremy Ellis, Chancellor and Professor Richard Larkins, Vice-Chancellor, Monash University, Australia in September

Visit of Deputy Librarian, Acquisitions Librarian, Circulation Librarian and Head, Administration & Finance to Monash University Library in November Examinations papers went online in December


Visit of Mrs. Ho Chooi Hon, Director Corporate Services and International Development in May

Retirement of Mrs. Khoo Siew Mun, Chief Librarian in May

Appointment of Ms. Wong Sook Jean as Chief Librarian in June

Two Monash Malaysia librarians, Lee Siew Voon and Huzaimah Abdul Rani, attended the Staff Development and Training Programme organized by Monash University Library from 7-21 June

Successfully passed SIRIM Surveillance Audit in on 19-20 July without any nonconformances.

Visit by Ms Janette Burke, Director of Information Services, Monash University Library in connection with the planning of the new Monash Library


Survey on Help Desk Services held from 24-31 May.

Successfully passed SIRIM Surveillance Audit on 15 August without any nonconformances

Electronic resources increased with the acquisition of eBrary with 18,000 e-books

Library Staff intranet developed to improve staff communication

Creation of Shelf Location Finder in GeoWeb to assist users to locate library materials


The Dr. Goh Cheng Teik Collection Presentation Ceremony was held on 18 July. Dr. Goh presented 2,441 books from his own personal collection. YB Dato’ Sri Hishammuddin bin Tun Hussein, Minister of Education, attended the ceremony to witness the presentation of the collection from Dr. Goh to YBhg. Tan Sri Dato’ Seri Dr. Jefffrey Cheah, Chancellor of Sunway University College.

Visit by Ms Janette Burke, Director of Information Services, Monash University Library in connection with the planning of the new Monash Library

Beginning of separation of administration of Monash Library from THOL.

Successfully passed SIRIM Reassessment Audit in on 15 - 16 March without any nonconformances


Separation of Monash and Sunway Libraries. Monash University Malaysia moved to its new campus and set up its own Library and Learning Commons

Both THOL and Monash University Sunway Campus Library established the Reciprocal Borrowing Programme, thus allowing Sunway and Monash staff and students to access each other's Open Shelf Collections. Walk-in usage of each other's databases was also introduced.

Sunway University College Library Committee was set up in January

Successfully passed SIRIM Surveillance Audit in on 25 July without any nonconformances

Visits from International Islamic University of Malaysia Library staff and Multimedia University Library staff

Visit by Sir Christian Bonington, Chancellor of Lancaster University


Migration to a new library system, SirsiDynix Unicorn. Roll-out was completed on 20 October

Refurbishment of Level 3 of the Library

Two book drop points set up to facilitate 24/7 return of library materials

Opinion Survey on Reduction of Loan Entitlement for Library Users carried out in December 2008. Most staff were in favour of maintaining the existing loan privileges

Appointment of Ms Molly Chuah as new Deputy Chief Librarian and Management Representative

Subscription to 9 new e-databases

Successfully passed SIRIM Surveillance Audit in on 16 June without any nonconformances


Adoption of RFID for shelf maintenance and self checkout

Customer Satisfaction survey held on 22-28 February to find out users' perception of library services and facilities

Subscription to Ebsco A-Z to provide better access to e-journals

Successfully passed SIRIM Recertification Audit in on 18-19 March without any nonconformances


THOL acquired Serials Solutions 360, a federated search engine, and A-Z List of E-Journals

Two surveys were held: The survey on the Use and Awareness of Electronic Information Resources (EIRs) by Academic staff of Sunway University College from 14 Dec 2009 to 18 Jan 2010; and the Survey on the Noise problem in the Library from 25 to 27 May 2010

Library added an Instructional Lab

THOL carried out its first stocktake exercise since 1999. The final count of missing items was 3,926 or 3.6% of the total collection

Setup of Sunway Institutionary Repository


Major refurbishment of the Library, including new furniture and video equipment

Establishment of Harvard Collection

Implementation of Smartcard for Self-Checkout

Extension of library opening hours

Library Homepage was totally revamped, using a new software called Drupal


Integration of Library Management System (LMS) with the Education Management System (EMS) to allow student records to be automatically migrated to the LMS, and financial records in the LMS be automatically migrated to the EMS

Addition of a second Discussion Area with 60 seats

Erection of Partitions and new chairs for the Multimedia Zone

Access to Lancaster University’s e-resources for staff and students in affiliated courses

Extension of THOL’s LMS to Sunway College Ipoh


Upgrade of THOL’s search engine to the Ebsco Discovery Service

Upgrade to Academic Search Complete and Business Source Complete

Extension of library opening hours – library opens at 8.00 am and every Sunday

Provision of free document delivery service to postgraduate students

Creation of Facebook page for the Library

Creation of podcasts for library instruction

Extension of Library’s e-databases to Sunway College Ipoh


Stocktake of library collection

Library launched its “Reading Lists” Project

81 computers in the Multimedia Zone were replaced

Two surveys were held: “Survey on Library Opening Hours” and “Survey on Locating Library Materials”


Moved to new premise at the new University Building

Renamed “Sunway Campus Library”

New facilities at the new library; individual and collaborative learning space, Group Project Pods, bigger Instructional Lab, Drink and Phone Area, Viewing Zone, Extended Hour Study Area open to 2.00am, toilets, PCs in the public areas were totally upgraded

New services: New Book Return, additional checkout machine in Restricted Collections area, smartcard entry system, Academic Language Learning Service


Continued to improve on infrastructure and environment : installation of microphone system for Instructional Lab, 2 additional printers, change of dim lighting, 200 new seats added

Library services improved: opening of Mezzanine Level every day until 2.00am, Use of LibCal for booking of facilities and appointments with ALLS staff

Creation of Springshare LibGuides for Library Homepage

Migration of Library catalogue to BlueCloud

Use of online evaluation for Orientation and Information Skills sessions Fourth Library Customer Satisfaction Survey held from 23 February to 7 March 2017


Opening of Office and installation of auto-sliding door at the Mezzanine Level

Membership granted for SIS IBDP and OSSD

The QueueBee Feedback System placed on 1 May 2017 to monitor feedback at the help Desk

A TV was installed at the entrance to display announcements

A second book return was installed on 26 July 2017

New pedestrian barrier gates were installed on ground and mezzanine levels on 21 December 2017


Installation of new entrance leading from ground level to mezzanine level in Jan 2018

Launched new homepage on 14 May 2018

Launched e-Archives for Sunway University and Sunway College KL

All 3M RFID equipment replaced

As part of the yearly teambuilding activity, 22 Sunway Campus Library staff visited the Perpustakaan Raja Tun Uda Public Library on the 18 December 2018


Videos on library services created for viewing by students during orientation

Online Linkedln Learning Courses incorporated into staff’s KPIs

Adopted Facial Recognition technology for entry and exit into Library

Information Skills Workshops realigned to research-based approach

A second book return was installed on 26 July 2017

SIRIM Surveillance Audit was conducted on 17-18 April 2019 with no NCRs detected


Library OnBrand Appreciation Day held on 28 Feb whereby 4 staff were recognized and given tokens of appreciation for their extra mile services.

Installed the software called AnyDesk in library staff PCs during the MCO period to enable them to from home.

Installation of EndNote e-form for remote installation of the software


Document No. WP/021 

Issue 2 

5 May 2021