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How to Use Library Services: Online Reservation of Library Materials: Home


Reservation may be made at the Service Counter or online in SearchAll or the Library Catalogue.

Downloadable Guide

How to:

Books in the library can be reserved online by users if all copies have been loaned out as shown in the Location note e.g. Checkout; or Due: Date.

There are 2 types of display of such records.

A. Record from SearchAll

1. Click on Retrieve Catalogue Item to see detailed record with Place Hold

B. Record from Library Catalogue

All copies have been loaned out. See note under Location; Due: 29/2/2016

2. To do online reservation, click on the button Place Hold.

3. Type in your Library User ID and PIN.

User ID: For students, the User ID is the student ID on the student card. For staff, the User ID is the serial card number of the verso of the staff card.

PIN: By default is 1234. This can be changed later from "MyAccount."

4. Click on Place Hold.

5. The screen that follows confirms whether the hold (reservation) has been made. The title of reserved book e.g. Microsoft Ofiice 2007 visual quick tips and the author McFedries, Paul are displayed.

6. Click OK to close the screen.

This is done when not all copies of a title have been borrowed such as in the following 2 situations.

  • There is no Place Hold button on the screen.
  • Reservation has to be done by staff at the Service Counter.

1. ​Main text has been borrowed but the accompanying CD or student text are still available.

2. One copy of the text is still available but being Reshelved or in the Restricted Collection or Open Shelf.

User may make reservation (place hold) at the Service Counter by providing the library staff with the title. author and call number.

Tips for Item Collection

  • Users will be notified through e-mail when the items are ready for collection.
  • Users may collect the reserved item at the Service Counter upon receipt of notification.
  • Items are reserved for 4 days from the day users are notified, after which they will either be held for other users in the queue or sent for shelving.


If you have problems with reservations or require more information,  contact  the following library staff:

1. Help Desk Tel: 74918622 ext. 7050/7051

2. Service Counter Tel: 74918622 ext. 7073


Web Library Guide No. 17

Document No. WL/017

Issue 1

12 August 2016

Questions and Feedback: email to or Call 03-74918622 ext. 7050.
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